Privacy Promise and Return Policy

The HERO Campaign Privacy Promise and Return Policy

Our Privacy Promise to you
Whether you are a donor, a volunteer, an organization, or a community partner, our commitment to conduct business honestly and protect your privacy is at the heart of our Privacy Promise.

We respect your confidentiality
The HERO Campaign requires that your personal information be held in strict confidence. We use your information only for its intended business purpose. We do not sell or trade your information to other organizations or individuals.

We protect your information
The HERO Campaign takes every possible measure to insure that your information is not compromised in any way. No one other than The HERO Campaign staff has access to your information.

Our Privacy Promise extends online to our website. Online event registration information is transmitted via a secure server using encryption technology.

If you choose to send us email, we may retain the contents of your email message, our reply and your email address as part of our ongoing donor service efforts. We reserve the right to contact you after you have contacted us and may send future email and/or surveys to you about The HERO Campaign. You may notify us via email if you wish to discontinue electronic communication.

We keep accurate records
We keep your personal information as accurate, complete, and up to date as is required to fulfill the purpose(s) for which you provided us with your personal information. Upon request in writing we will remove your personal information from our databases, except where legislation or regulation requires our retention of it (for example, charitable giving history tied to income tax receipts.)

Return Policy:
No returns are accepted

If you have any questions about our website or our Privacy Promise or Return Policy, please contact the office at 866.700.HERO (4376) or by email at